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Privacy Policy

Last Updated: December 24, 2024

Introduction

Lockout Music Studios ("we," "us," or "our") operates music studio facilities in California and Nevada. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We collect the following information to provide our services:

  • Name, email address, and phone number
  • Billing address and payment information
  • Access logs (when you enter/exit studios and buildings)
  • Device information when using our mobile apps

How We Use Your Information

We use your information to:

  • Process studio licensing and payments
  • Provide building and studio access
  • Send booking confirmations and reminders
  • Communicate important updates about your studio
  • Respond to customer service inquiries
  • Ensure the safety and security of our facilities

SMS Communications

What We Send: Booking confirmations, access codes, payment reminders, and important account notifications.

Frequency: Approximately 1-10 messages per month.

Opt Out: Text STOP at any time to unsubscribe.

Help: Text HELP or call 714-716-5002 for assistance.

Rates: Message and data rates may apply. Contact your wireless provider for details.

Carriers: Carriers are not liable for delayed or undelivered messages.

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, SMS providers, and other vendors who help us operate our business
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission, secure access controls, and regular security reviews.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell your personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Lockout Music Studios
Phone: 714-716-5002
Email: [email protected]
Website: www.lockoutmusicstudios.com